Service assistance for machinery and systems - SISMA S.p.A.

CUSTOMER SERVICE

SISMA S.p.A. CHRISTMAS HOLIDAY CLOSURE

 

We inform you that all company offices will be closed for Christmas holidays from

Monday, December 23rd, 2024 (included) to Monday, January 6th 2025 (included).

 

Our activities will resume regularly on Tuesday, 07th January 2025.

 

In this timeframe the TECHNICAL CUSTOMER SERVICE will be guaranteed except on 

the following days: December 23rd 24th 25th 26th and 31st 2024 – January 1st 6th  2025.

 

 

CUSTOMER SERVICE CHAIN MACHINES

 

A TELEPHONE HELP DESK service will be available +39 0445 595541

Monday to Friday, 8:00 to 12:30 and 13:30 to 17:00

 

CUSTOMER SERVICE LASER

 

A TELEPHONE HELP DESK will be available   +39 0445 595540

Monday to Friday, 8:30 to 12:30 and 13:30 to 17:30

– by email at laserservice@sisma.com

– by web portal https://www.sisma.com/en/service/

 

LOGISTIC DEPARTMENT

 

Goods will be accepted until Friday, 19th December at 12:00 and goods held for pick-

up during seasonal closure will not be under SISMA‘s responsibility.

Offices will be open until 20th December

– Our activities will resume on Tuesday, 07th January 2025.

 

 

Please refer any urgent matter or information request to the following e-mail boxes:

 

LOGISTICS OFFICE – logistica@sisma.com

PURCHASING OFFICE – acquistisisma@sisma.com

 

 

Merry Christmas and Happy New Year

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SISMA S.p.A.
Chain machine service

gold@sisma.com
tel. +39 0445 595541

Laser & 3D Service

laserservice@sisma.com
tel. +39 0445 595540

 

SISMA MEA
Service

service@sisma-mea.com

SISMA LASER ESPAÑA s.l. Service sat@sismalaser.es 

SISMA LASER SYSTEMS S.A. DEC.V.
Service

dir.service@sismalasersystems.com

Tel +52 55 52560344 

SISMA USA Inc
Service

laserservice.usa@sisma.com
tel. +1 973 214 9970

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