SISMA S.p.A. CHRISTMAS HOLIDAY CLOSURE
We inform you that all company offices will be closed for Christmas holidays from
Monday, December 23rd, 2024 (included) to Monday, January 6th 2025 (included).
Our activities will resume regularly on Tuesday, 07th January 2025.
In this timeframe the TECHNICAL CUSTOMER SERVICE will be guaranteed except on
the following days: December 23rd 24th 25th 26th and 31st 2024 – January 1st 6th 2025.
CUSTOMER SERVICE CHAIN MACHINES
A TELEPHONE HELP DESK service will be available +39 0445 595541
Monday to Friday, 8:00 to 12:30 and 13:30 to 17:00
CUSTOMER SERVICE LASER
A TELEPHONE HELP DESK will be available +39 0445 595540
Monday to Friday, 8:30 to 12:30 and 13:30 to 17:30
– by email at laserservice@sisma.com
– by web portal https://www.sisma.com/en/service/
LOGISTIC DEPARTMENT
Goods will be accepted until Friday, 19th December at 12:00 and goods held for pick-
up during seasonal closure will not be under SISMA‘s responsibility.
– Offices will be open until 20th December
– Our activities will resume on Tuesday, 07th January 2025.
Please refer any urgent matter or information request to the following e-mail boxes:
LOGISTICS OFFICE – logistica@sisma.com
PURCHASING OFFICE – acquistisisma@sisma.com
Merry Christmas and Happy New Year
REQUEST SUPPORT
Ticket Service Form
You will receive an email with the summary of the entered data. In case of incorrect data , the report will not be taken over.
SISMA S.p.A.
Chain machine service
gold@sisma.com
tel. +39 0445 595541
laserservice@sisma.com
tel. +39 0445 595540
SISMA AREZZO
Chain machine service
SISMA MEA
Service
SISMA LASER ESPAÑA s.l. Service sat@sismalaser.es
SISMA USA Inc
Service
REMOTE CONTROL
Download the software HERE